Free returns

• Male model is 6'0" and wears Medium
• Female model is 5'10" and wears Small

Canyon Merino T-Shirts size guide

Cargo Ripstop Pants size guide

Processing Time
Orders are typically processed within 1-2 business days. During peak periods or sales events, processing may take an additional day.

Dispatch Notification
You will receive an email confirmation with tracking details once your order has been dispatched.

Shipping Options

*Free Standard Shipping on all Australian Orders

International Shipping:
Flat Rate International Shipping: A$20.
Note: Rates may change due to location and currency.

What are the estimated delivery times?
Within Australia:
Standard Shipping: 2-4 business days.
Express Shipping: 1-2 business days.

International:
Estimated shipping time is 7-14 business days.
Note: This may vary on due to location.

Order Tracking
Once your order has shipped, you’ll receive a tracking number via email. You can monitor your shipment's progress through the carrier's website using this tracking number.

Failed Delivery / Returned to Sender
If a package cannot be delivered due to incorrect address information or absence of the recipient, and is returned to us, the customer will be responsible for any additional shipping costs incurred for re-delivery.

Damaged Packages
If your package arrives damaged, please photograph the damage and contact our Customer Care Team immediately.

Lost Packages
If you believe your package is lost, please contact the shipping carrier with your tracking information. If the issue persists, reach out to our Customer Care Team for assistance.

For customer service and general inquiries, please contact us at studio@naturalgalleries.com. Alternatively, you can submit the contact form, and we will respond promptly.

For wholesale and press inquiries, please send information to office@naturalgalleries.com. We look forward to working with you.