Eligibility
Items must be lodged for return within 14 days of delivery date. Item(s) must be unworn, unwashed, and with all original tags and packaging intact.
Non-Returnable Items
Gift cards and items marked as 'Sale' are not eligible for return or exchange.
How do I initiate a return?
To start a return, click HERE.
When will I receive my refund?
Once we receive and inspect your return, we will process your refund within 10 business days. Refunds will be issued to the original payment method. Original shipping charges are non-refundable, except in cases of manufacturing defect or error.
Processing Time
Once we receive and inspect your return, we will process your refund within 10 business days.
Method of Refund
Refunds will be issued to the original payment method.
Shipping Costs
Original shipping charges are non-refundable, except in cases of defective products or errors.
Exchanges
While we do not offer exchanges, please follow the return process above and place a new order for the desired item. Standard shipping rates apply to the new order.
Damaged or Defective Items
If you receive a damaged or defective item, please contact our Customer Care team immediately with your order number and
photos of the issue. We will arrange for a replacement or refund as
appropriate.